Safety and trust on BarkPark
Handing your dog to someone is a big decision. Here is how BarkPark is designed to keep bookings, payments and personal details protected.
Android (Google Play) is coming soon. Or use BarkPark in your browser.
Built-in protections
Your card is held, not charged
Nothing is taken until the provider accepts your booking.
Contact details stay private until booked
Phone numbers, email addresses and links are hidden in chat until a booking is confirmed, so conversations stay inside the app.
Payments stay in the app
Card payments are processed through Stripe. BarkPark does not ask you to pay by transfer or gift card.
Reviews from real bookings
Providers build a profile and reviews from completed work on the platform.
Report and moderation tools
Members can report content and profiles, and BarkPark moderates reports.
You control your account
You can delete your account yourself from Settings, then Security.
Tips for a great booking
- Read profiles and reviews before you request a booking
- Ask questions in chat; keep conversations and payment inside the app
- Share your dog's needs, medications and routine up front
- Report anything that looks wrong from the app
Frequently asked questions
How do booking payments work?
When you request a booking, your card is held but not charged. The provider reviews the request, and the payment is only taken once they accept. Payments are processed in the app through Stripe.
What are the fees?
Joining is free. On bookings, the owner pays a service fee of about 10% on top of the provider price, dropping to about 5% on repeat bookings with the same provider. Providers keep about 95% of the booking price (about 97% on repeat bookings).
How does BarkPark keep me and my dog safe?
Your card is held, not charged, until a provider accepts. Phone numbers, email addresses and links are hidden in chat until a booking is confirmed, so you are not pulled off the app before you have committed. Providers have profiles and reviews, and members can report anything that looks wrong.
Ready to join your local pack?
BarkPark is free to join. Create an account, add your dog, and explore.
Android (Google Play) is coming soon. Or use BarkPark in your browser.